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Overview to Emotional Intelligence, What is Emotional Intelligence?, Domains of Emotional Intelligence, Can Emotional Quotient be measured?
Emotional Hijacking, Tools for dealing with Emotional Hijacking, Fight and flight, Self awareness - part1, Self Awareness - part 2, Scanning Emotions, Recognizing emotions, Legitimately Express, Speak Softly.
Self Management Model, Situational Self Management.
Aspirational Self Management.
EDGE, Managing your emotions -words, Managing Conflict Styles.
Building EI Communication, Creating Team Openness.
Reducing Conflict Flash points.